Terms of service

Effective Date: February 2025

Welcome to GrowthApp.ai! These Terms of Service (“Terms”) govern your use of our AI-powered Conversion Rate Optimization (CRO) platform. By accessing or using GrowthApp.ai, you agree to these Terms. If you do not agree, please do not use our services.

1. Overview of Our Services

GrowthApp.ai provides AI-driven insights to help businesses improve their website’s performance. We analyze website traffic, user behavior, industry trends, and other data to offer recommendations that can enhance conversion rates. While we strive to deliver accurate and valuable insights, we do not guarantee specific outcomes, as website performance depends on multiple factors outside our control.

2. Account Registration & Responsibilities

To access our platform, you may need to create an account. You are responsible for keeping your login credentials secure and ensuring that any information you provide is accurate. You must not share your account with others or use GrowthApp.ai for any illegal or unauthorized purposes. We reserve the right to suspend or terminate accounts that violate these Terms.

3. Subscription & Payment

GrowthApp.ai operates on a flexible, pay-what-you-can model. This means you can access our platform based on what you’re able to pay at the time. The amount you pay will determine the duration and level of access you receive. For example, if you pay $100, you’ll get access for a shorter period compared to a higher payment.

We offer a 7-day free trial for new users. After the trial, you’ll need to make a payment to continue using our services. Payments are non-refundable, except as required by law. If a payment fails, we may suspend or limit your access until a successful payment is made.

4. Use of Data & Privacy

We collect and process data from your website to provide insights and recommendations. We are committed to protecting your privacy and will not sell your data to third parties. For details on how we handle your information, please review our Privacy Policy.

5. Intellectual Property

All content, algorithms, and technology used on GrowthApp.ai are our intellectual property. You are granted a limited, non-exclusive license to use our platform for its intended purpose. You may not copy, modify, distribute, or reverse-engineer any part of our software.

6. Service Availability & Limitations

While we strive to keep GrowthApp.ai running smoothly, we cannot guarantee uninterrupted access. There may be occasional downtime due to maintenance, technical issues, or factors beyond our control. We are not liable for any losses resulting from service disruptions.

7. Termination & Account Closure

You can cancel your subscription at any time through your account settings. If you cancel, you will retain access until the end of your billing period, but no refunds will be issued. We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or harmful activities.

8. Limitation of Liability

GrowthApp.ai provides insights and recommendations, but the success of your website ultimately depends on various factors. We are not responsible for any business losses, missed opportunities, or indirect damages resulting from your use of our platform. Our total liability is limited to the amount you have paid us in the past six months.

9. Dispute Resolution

If a dispute arises, both parties agree to first attempt to resolve it through good-faith negotiation. If no agreement is reached within 30 days, the dispute shall be submitted to a court of competent jurisdiction in Nigeria. Either party may still seek injunctive relief for urgent matters like intellectual property violations.

10. Changes to These Terms

We may update these Terms from time to time. If we make significant changes, we will notify you through the platform or email. Your continued use of GrowthApp.ai after changes take effect constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please reach out to us at getsupport@growthapp.ai. By using GrowthApp.ai, you acknowledge that you have read, understood, and agreed to these Terms.